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If your computer is not working properly it may just be a problem with the hardware, software or something has corrupted the operating system. Here are 3 computer repair tools that anyone can use and yes they are free on the internet.
- Tweaking Repair Tool
- Hirens 15.2 Repair CD
- Your Windows Operating CD
The tweaking repair tool and be found on the internet at tweaking.com and it is free. It is just a matter of downloading the file, installing it and running it. Usually it will bring up the files and then you extract the application file to a folder and run it. It will give a number of repairs to choose. I would just go with the default setting. I would also suggest to either run it in a clean boot or in the safe mode with networking.
The Hirens 15.2 seems to be the latest version and is an iso file. So you will need to download the iso file and burn it to a cd. It then make a bootable cd that you can run a multitude of tests from. The windows pe disks are done the same way and are for win7pe, win8pe and I believe win10pe, but I have not seen it as of yet. I especially like these for running check disk with the repair choice or the western digital software.
The third computer repair tool is actually the windows operating cd. Yes you can boot off of it and enter the repair mode. Here you can try start up repairs or run repairs from a command prompt, which can be very useful. Some of these are bootrec /fixboot, bootrec /fixmbr and bootrec /rebuildbcd. Just remember with the last one it removes the restore points. I would try running the system restore back to a previous good date first if possible. Now with windows 8 and 10 you do get some other choices. Some of these are to reset the operating system saving the data or resetting and completely wiping out and reinstalling with no data. If you don't have your operating cd you may be able to download one off the internet; just remember they are not for reinstalling your operating system on another computer. They are only for repair as there are no more free windows 10 upgrades. I have seen some technicians using the windows 10 1511 and current version, which is against Microsoft's Oem Licensing policy. If you see this happening report them.